Diamond and Gold Buyers Information
Whether you decide to visit one of our storefront locations in Dallas or New York City or mail us your jewelry product online, you can rest assured that you will get the same level or service aand attention to detail. We perform the entire process right in front of the customer so that you will never lose sight of your item. Likewise, if you decide to mail your jewelry item to us, your product will be processed within one hour of receipt and we will call you immediately with a fair market value offer.
Here is a step-by-step breakdown of what you can expect during our gold buyer process. The process is the same for walk-ins and mail-ins.
Step One
We greet you and weigh your product in front of you for pre-melt weight on a state-of-the-art certified and calibrated scale
Step Two
You give your product to a qualified smelter and proceed to the meltroom window to watch your product being processed.
Step Three
Your product is given to you by the smelter in post-melt form to be weighed a second time.
Step Four
Your product is put into a state-of-the-art assaying machine that is calibrated yearly to meet industry standards.
Step Five
You are given an assay report for your review.
Step Six
We agree upon a price and pay you by whichever method you specify (i.e. cash, wire transfer or company check).
Step Seven
We thank you for your business and look forward to your return.
Our gold/silver buyers are experts in the industry and remain professionals throughout the entire process. This is precisely why our scrap gold and gold coin buyers are able to appraise and sell your item so quickly. Please call us if you have any questions about the process.
Our buyers of gold look forward to serving you!